Accessibility Statement

Our Commitment

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible to people with a range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Accessibility Features

Our platform includes:

• Keyboard navigation: All interactive elements can be accessed using a keyboard
• Screen reader compatibility: Content is structured to work with assistive technologies
• Text alternatives: Images include descriptive alt text
• Colour contrast: Text and interactive elements meet contrast ratio requirements
• Resizable text: Content remains functional when text is enlarged
• Clear navigation: Consistent and logical page structure
• Form labels: All form fields have associated labels for screen readers

Ongoing Efforts

We are continuously working to improve accessibility by:

• Conducting regular accessibility audits
• Training our team on accessibility best practices
• Incorporating accessibility into our design and development processes
• Testing with assistive technologies
• Gathering and responding to user feedback

Known Limitations

While we strive for full accessibility, some areas may have limitations:

• Third-party integrations may not meet all accessibility standards
• Some older content may not yet be fully optimised
• PDF documents may have varying levels of accessibility

We are actively working to address these limitations.

Feedback and Assistance

Your feedback helps us improve. If you:

• Encounter accessibility barriers on our platform
• Have suggestions for improving accessibility
• Need information in an alternative format
• Require assistance using our platform

Please contact us:

We aim to respond to accessibility enquiries within 5 business days.

Alternative Access

If you are unable to access any content or functionality on our platform due to a disability, please contact us. We will work with you to provide the information or service you need through an alternative method.

Formal Complaints

If you believe we have not met our accessibility obligations, you may:

1. Contact us directly at hello@pear.it.com
2. Lodge a complaint with the Australian Human Rights Commission at www.humanrights.gov.au

Legal Framework

This accessibility statement aligns with:

• Disability Discrimination Act 1992 (Commonwealth of Australia)
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Australian Government Digital Service Standard